Dealing with an Epson printer that appears to be offline on your Windows or macOS computer can be annoying, but it is usually a fixable problem. I’ll walk you through a step-by-step approach for troubleshooting and resolving Epson printer offline issues on both operating systems.
Simple Step For Windows:
Verify Printer Connections:
Make sure your Epson printer is correctly connected to your computer by USB, Ethernet, or Wi-Fi.
If you’re using a USB or Ethernet connection, make sure the cords are properly inserted into the printer and the computer.When using a wireless connection, ensure that the printer is linked to the same Wi-Fi network as your computer.
Restart Your Devices:
Turn off your Epson printer and computer. Wait a few minutes, then turn them back on. Sometimes a quick restart will fix temporary connectivity troubles.
Activate Printer Online:
Access the Control Panel on your Windows machine.
Go to “Devices and Printers” or “Printers and Scanners.”
Right-click your Epson printer and select “See what’s printing.”
Click the “Printer” menu and uncheck the “Use Printer Offline” option. If it is checked, click on it to uncheck it and bring the printer online.
Start Over Print Spooler Service:
To start over the Print Spooler Service, open the Run dialogue box by pressing Windows key + R.
To open the Services window, type “services.msc” and then press Enter.
Scroll down to find the “Print Spooler” service.
Right-click the Print Spooler service and choose “Restart.”
Once the service has restarted, check to see if your Epson printer is back online.
Upgrade Printer Drivers:
Outdated or corrupted printer drivers can result in offline errors.
Visit the Epson support page to get the most recent drivers for your printer model and Windows version.
Install the updated drivers and restart your computer.
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Simple Step For macOS:
1. Check Printer Connections:
Make sure that your Epson printer is properly linked to your Mac using a Wi-Fi network, a USB cable, or an Ethernet wire.
It’s important to make sure that the wire connections are tight.
2. Turn on the printer:
Go to the Apple menu and choose “System Preferences.”
You can pick “Print & Fax” or “Printers & Scanners.”
From the list of printers, pick out your Epson.
If the printer is shown as not connected, click the “Resume” button to connect it.
3. Clear the printing system:
If connecting the printer to the internet doesn’t work, you can clear the printing system on your Mac.
Just go to “System Preferences” and pick “Printers & Scanners” or “Print & Fax.”
Pick up the list of printers and press “Right-click.” Then choose “Reset printing system.”
When asked, confirm the move and enter your administrator password.
After setting up the printer again, add your Epson printer and see if it’s connected.
4. Update Printer programme:
Check to see if the programme for your Epson printer is up to date.
You can get any updates for your printer model and macOS version by going to the Epson support page.
Put the changes on your Mac and then restart it.
5. Check the printer queue:
To do this, go to “System Preferences” and choose “Printers & Scanners” or “Print & Fax.”
From the list of printers, pick out your Epson.
To see the printer line, click the “Open Print Queue” button.
Remove any print jobs that are stuck from the list, then try to print again.
Conclusion
Addressing Epson printer offline errors on both Windows and macOS systems involves a series of straightforward troubleshooting steps. Ensuring proper connection, restarting devices, setting the printer as the default, clearing print queues, updating drivers, and utilizing built-in troubleshooting tools are effective methods.
By following these steps, you can quickly resolve offline errors and maintain smooth and efficient printing functionality. If issues persist, consulting the printer’s user manual or contacting Epson support for further assistance is recommended.
